Internet and WiFi Technician
Need help with slow internet, Wi-Fi problems, a new modem, WiFi extender or WiFi mesh system? Supercheap IT provides onsite internet and Wi-Fi services across Melbourne for homes and small businesses.
Get Your Problem Fixed in 4 Simple Steps
Simple, Transparent Pricing
Know exactly what you'll pay before we start. Honest pricing for homes and small businesses.
Call out fee: $50
SERVICE FEE : $99/hr
Minimum 1 hour
Billed every 30 minutes after the first hour
NO FIX - NO service fee
If we can't fix your internet or Wi-Fi problem, you won't pay the hourly service fee. Only the standard call-out fee applies.
Transparent pricing for onsite internet and Wi-Fi help across Melbourne. Whether you need help with slow internet, Wi-Fi dropouts, modem setup, mesh Wi-Fi installation or router configuration, you'll always know the cost before any work begins.
Why Choose Supercheap IT?
SAME DAY SERVICE
More than 90% of customers receive a same-day appointment when available.
SAME HOURLY RATE
No extra charges for evenings, weekends or public holidays. The same fair hourly rate, 7 days a week.
HONEST PRICING
Call out fee: $50
Hourly rate: $99
Minimum 1 hour
Billed every 30 minutes after the first hour.
NO FIX NO PAY
If we can't fix your problem, you won't pay the hourly service fee. Only the standard call-out fee applies.
Internet Not Working
Quick diagnosis and repair when your internet suddenly stops working.
New Modem/Provider
We'll install your new modem, configure your router and get you connected quickly.
Printer Not Connecting
Connect Wi-Fi printers and fix printer network issues.
Same-Day Appointments
Over 90% of customers receive a same-day appointment when available.
NBN Setup or Help
Help with modem setup, NBN equipment and home network configuration.
Slow Internet
Improve slow internet speeds by identifying and fixing common network problems.
Router Setup
Configure new routers, optimise settings and secure your home network.
TV Not Connecting
Connect Smart TVs, Apple TV, Fetch, Foxtel and streaming devices to your Wi-Fi.
One Hour Jobs
Most internet and Wi-Fi problems are resolved within the first hour.
No/Weak WiFi
Fix weak Wi-Fi signals, dead zones and poor wireless coverage.
Mesh Wi-Fi
Improve Wi-Fi coverage throughout your home with a mesh Wi-Fi system.
Smart Home Devices
Connect cameras, doorbells, speakers and other smart home devices to your Wi-Fi.
No Long Waits
Skip the ISP phone queues. We come to you and solve the problem onsite.
Wi-Fi Dropouts
Fix internet disconnects, unstable Wi-Fi and devices that keep losing connection.
New Device Setup
Wi-Fi, routers, mesh systems, extenders, printers and smart home devices.
Local Technicians
Friendly local technicians providing fast onsite internet and Wi-Fi services across Melbourne.
Multiple Issues?
One visit can solve several IT and Wi-Fi problems around your home.
We Help Setup Most NBN Modems, Routers and Mesh Wi-Fi Systems
Whether you've changed internet providers, purchased a new modem or upgraded to mesh Wi-Fi, we can configure and optimise most internet and Wi-Fi equipment used in Australian homes.
Internet Providers
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Telstra Smart Modem
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Optus Ultra WiFi Modem
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Vodafone WiFi Hub
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TPG / iiNet / Internode
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Aussie Broadband
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Dodo / Belong / More Telecom
Routers & Mesh Wi-Fi
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TP-Link Archer & Deco
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Netgear Nighthawk & Orbi
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ASUS
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D-Link
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Linksys Velop
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Google Nest WiFi
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Amazon eero
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Ubiquiti UniFi
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Mercusys
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Tenda
Other Devices
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NetComm
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Huawei
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ZTE
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Sagemcom
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Technicolor
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Arris / NBN HFC
Note:
Supercheap IT is an independent Melbourne IT Services business. The brand names shown are examples of common devices we configure and troubleshoot. We are not affiliated with or endorsed by any manufacturer or internet provider.
Don't see your modem or router listed? We support many other brands too. Contact us if you're unsure.
We Come to You Across Melbourne
Servicing Melbourne and many surrounding suburbs, so you don't have to disconnect your equipment or take it to a shop.
Western MELBOURNE
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Point Cook
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Werribee
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Hoppers Crossing
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Tarneit / Truganina
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Caroline Springs
+ All surrounding areas
Northern MELBOURNE
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Craigieburn
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Roxburgh Park
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Reservoir
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Epping / Mill Park
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Preston / Pascoe Vale
+ All surrounding areas
South-Eastern MELBOURNE
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Springvale
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Mount Waverley
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Dandenong
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Keysborough
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Frankston
+ All surrounding areas
Eastern MELBOURNE
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Hawthorn
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Camberwell
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Box Hill
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Doncaster
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Ringwood
+ All surrounding areas
About Supercheap IT
Supercheap IT provides onsite internet, Wi-Fi and home IT support across Melbourne. We help homes and small businesses with internet troubleshooting, modem setup, Wi-Fi optimisation, mesh Wi-Fi installation and connected devices. Our goal is simple—provide honest advice, transparent pricing and reliable onsite service.
Frequently Asked Questions
Supercheap IT
Operated By: SUPERCHEAP IT SERVICES
ABN: 76979389705
Melbourne, Victoria
Email: support@supercheapit.com.au
Phone: 1300 040 257
Hours (AEST)
7am - 10pm
7 days a week