Internet and WiFi Technician
Need help with slow internet, Wi-Fi problems, a new modem, WiFi extender or WiFi mesh system? Supercheap IT provides onsite internet and Wi-Fi services across Melbourne for homes and small businesses.
Get Your Problem Fixed in 4 Simple Steps
Simple, Transparent Pricing
Know our rates before we start. Transparent pricing for homes and small businesses.
Call out fee: $70
SERVICE FEE : $130/hr
Minimum 1 hour
Billed every 30 minutes after the first hour
NO FIX - NO service fee
If we can't fix your internet or Wi-Fi problem, you won't pay the hourly service fee. Only the standard call-out fee applies.
Transparent pricing for onsite internet and Wi-Fi help across Melbourne. Whether you need help with slow internet, Wi-Fi dropouts, modem setup, mesh Wi-Fi installation or router configuration, you'll always know the cost before any work begins.
Why Choose Supercheap IT?
Same Day Appointment
Over 90% of customers receive a same-day appointment when available.
Local Onsite Service
We come to your home or small business across Melbourne.
Same Rate 7 Days A Week
No weekend or public holiday surcharge. Same service rate 7 days a week.
No Fix, No Service Fee
If we can't fix your problem, you won't pay the hourly service fee. Only the standard call-out fee applies.
Internet Not Working
Diagnose and fix internet connection problems.
New Modem Setup
Set up your new modem and get connected.
Printer Not Connecting
Connect printers and fix Wi-Fi printing issues.
Slow Internet
Find and fix problems affecting internet speed.
Router Setup
Set up and optimise your Wi-Fi router.
TV Not Connecting
Connect Smart TVs, Apple TV, Fetch, Foxtel and streaming devices to your Wi-Fi.
Weak WiFi Signal
Improve Wi-Fi coverage and reduce dead zones.
Mesh Wi-Fi
Set up mesh Wi-Fi for better home coverage.
Smart Home Devices
Connect cameras, doorbells and other smart devices.
Wi-Fi Dropouts
Fix unstable Wi-Fi and frequent disconnections.
WiFi Device Setup
Connect new devices to your home network.
NBN Setup or Help
Help with NBN equipment, modem and home network setup.
We Help Setup Most NBN Modems, Routers and Mesh Wi-Fi Systems
Whether you've changed internet providers, purchased a new modem or upgraded to mesh Wi-Fi, we can configure and optimise most internet and Wi-Fi equipment used in Australian homes.
Internet Providers
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Telstra Smart Modem
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Optus Ultra WiFi Modem
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Vodafone WiFi Hub
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TPG / iiNet / Internode
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Aussie Broadband
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Dodo / Belong / More Telecom
Routers & Mesh Wi-Fi
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TP-Link Archer & Deco
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Netgear Nighthawk & Orbi
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ASUS
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D-Link
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Linksys Velop
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Google Nest WiFi
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Amazon eero
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Ubiquiti UniFi
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Mercusys
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Tenda
Other Devices
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NetComm
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Huawei
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ZTE
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Sagemcom
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Technicolor
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Arris / NBN HFC
Note:
Supercheap IT is an independent Melbourne IT Services business. The brand names shown are examples of common devices we configure and troubleshoot. We are not affiliated with or endorsed by any manufacturer or internet provider.
Don't see your modem or router listed? We support many other brands too. Contact us if you're unsure.
We Come to You Across Melbourne
Servicing Melbourne and many surrounding suburbs, so you don't have to disconnect your equipment or take it to a shop.
Western MELBOURNE
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Point Cook
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Werribee
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Hoppers Crossing
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Tarneit / Truganina
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Caroline Springs
+ All surrounding areas
Northern MELBOURNE
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Craigieburn
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Roxburgh Park
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Reservoir
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Epping / Mill Park
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Preston / Pascoe Vale
+ All surrounding areas
South-Eastern MELBOURNE
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Springvale
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Mount Waverley
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Dandenong
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Keysborough
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Frankston
+ All surrounding areas
Eastern MELBOURNE
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Hawthorn
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Camberwell
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Box Hill
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Doncaster
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Ringwood
+ All surrounding areas
About Supercheap IT
Supercheap IT provides onsite internet, Wi-Fi and home IT support across Melbourne. We help homes and small businesses with internet troubleshooting, modem setup, Wi-Fi optimisation, mesh Wi-Fi installation and connected devices. Our goal is simple—provide honest advice, transparent pricing and reliable onsite service.
Frequently Asked Questions
Supercheap IT
Operated By: SUPERCHEAP IT SERVICES
ABN: 76979389705
Melbourne, Victoria
Email: support@supercheapit.com.au
Phone: 1300 040 257